Keisuke Naito
オンライン カジノ アプリne & Nichido Life Insurance Call Center, to which I belong, is in charge of receiving calls from policyholders for procedures to change policy contents, etc., with a total of 150 members.
We receive approximately 500,000 calls a year, but there are inevitably some inquiries we are unable to process as requested by our customers due to legal restrictions or internal regulations.
Even in such cases, the members work as one to find ways to solve the problem, and they earnestly try to come up with a solution that will bring out the best in their wisdom.
Unfortunately, we cannot always find a solution, but it is a pleasure to receive words of gratitude from our customers. This is because we are convinced that our members are “Hoken-bito” (insurance people) who have a strong desire to protect our customers at all costs, which is the most important thing at our company.
*All contents and department are at the time of the interview.